Like many of you, we have been closely monitoring updates and news from governments around the world about the Coronavirus (COVID-19). At Q88, we are doing our part to help reduce the spread of the virus. And despite the uncertainty of COVID-19, we will continue to deliver the same level of service excellence to our customers and have the following measures in place to ensure your success:
Although Q88 employees will be working remotely during this time, all employees are equipped to seamlessly connect with our colleagues and customers across the globe in a secure and productive environment.
Our technical platform is fully automated and overseen by specially-trained, highly-experienced systems and network engineering staff who actively manage, monitor and maintain the servers 24 hours a day, 7 days a week, 365 days a year.
We will continue to monitor the situation and follow guidance from government and public health agencies. If you have any questions or concerns, please don’t hesitate to reach out to us.
Best Regards,
Fritz Heidenreich
Founder & President, Q88
Our Q88 OnBoard solution will allow Masters/Officers with internet access and Q88 login to view information for their vessel only and have access to key tools and features at their fingertips including:
Tools:
Features:
This service will remain complimentary for 90 days, giving the ‘essential’ maritime community a boost in their ability to execute their work at sea.
Due to COVID-19, we are experiencing unprecedented levels of uncertainty within the shipping industry. With each country imposing restrictions on ports, vessels and crews around the globe we have released a Heat Map feature available with your Q88.com subscription. To better assist you in planning inspections, the map aggregates SIRE and CDI inspections that have been completed in the last month or planned for next month.
Special thanks to Wilhelmsen, GAC, and Vships for being valuable partners and providing us with their links for more information.
The integration between Q88 and ABS Nautical Systems has been completed. This integration facilitates an easy flow of information and documents between the vessels and the office. Two-Way synchronization of Certificates and Officer Matrix data is available. You will need to have the web service package enabled for your account.
Working from home? In case you left your mousepad at the office and need to run calculations, PDF versions are now available.
Q88.com, Q88Dry and Q88 Position List mousepads are available under the Tools menu, and the Q88VMS mousepad is available under the Actions menu on our platform.
Customers are working in new operational and workflow models as a result of the pandemic. We recognize access to systems and key data may be strained. In an effort to maintain uptime and address increased data needs, customers identified will be granted added views free of charge for two months.
During this global crisis, our Q88 Response Center partner Future Care® has been preparing Bulletins of COVID-19 Protocols and Recommendations for your information. Access to Q88 Response Center services is provided as part of the Milbros Onboard Subscription at no additional charge. However, actual calls to the response center or assistance provided by Future Care would incur additional charges.
To enquire about enrolling your ships in Future Care’s medical management program Caring for the Crew® and related fee schedule information please contact FC info@futurecareinc.com for details.
